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Noticeboard

Patient Survey Report

The annual Patient Survery Report has now been uploaded and is available to view here.

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Test Results

Test results can now be given out from 12pm to 5pm. Please do not call outside of these times as the phones can be extremely busy.

Welcome to Bishops Waltham Surgery

NEW Online Services - Patient Access 

PLEASE READ ALL OF THIS ARTICLE BEFORE REGISTERING.

As part of the Surgery’s migration to EMIS Web ALL patients will need to register for Bishops Waltham Surgery’s new online services called Patient Access. This service replaces all previous systems including VOS - Vision Online Services and any other e-mail based systems. It will still allow you to book and view selected appointments as well as update your contact details that the surgery holds for you. Towards the end of November / beginning of December you will be able to order and view your repeat medication. In the near future we will be setting up the system to enable you to view certain aspects of your medical record.

To login or register for Patient Access you will need to click on the link below and follow the instructions. If your are registering for an account select ‘Register’ then when asked if you have received a PIN and Access ID select ‘No’. This is not the same as the PIN you received for the VOS Service.

The last stage of the registration will allow you to check your phone number and e-mail address. If this is incorrect, please update this on the appropriate screen.

THE LAST PAGE ON THE REGISTRATION SETUP WILL GIVE YOU A USER ID NUMBER WHICH WILL END IN 15966. PLEASE MAKE A NOTE OF THIS AS THIS IS YOUR USERNAME FOR LOGGING IN.

Once you have completed the online registration form you will need to come into the surgery with Photographic ID, such as a Passport or Driving License, so we can approve your application.

You will be able to book one appointment before confirming your ID. Therefore, please bring your ID with you to that appointment or at your earliest convenience.

https://patient.emisaccess.co.uk/

If you are having problems with the Patient Access system then please visit the FAQ Section before contacting the surgery.


Changing Clinical Systems

Please be advised that on Tuesday 28th October we changed our clinical systems to EMIS Web.

Thank you in advance for your patience during this essential transition period.


Flu Season

This years Flu Season is underway.

Our next flu clinic will be on Saturday 6th December 2014.  This clinic is now available to book in person or over the phone.


New Registrar

Dr. Laura McCulloch is the practice’s new GP Registrar who joined the practice on 26th August.

Dr. McCulloch is a qualified doctor who is completing her primary care qualification.


 

Dispensary Patients

It has come to our attention that certain patients have been informed that we can no longer dispense medication to them. This is out of the surgery’s control. However, you can put an appeal request in writing which we can pass on to NHS England.

If you live more than 1 mile (1.6km) “as the crow flies”, from the nearest Pharmacy, you can register to have your medication dispensed via the surgery.

For more information on this, please speak to the Dispensary department.


We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access & Parking

The surgery is accessible to wheelchair users and has disabled parking bays close to the building with a ramp to the front door. Patients unable to open the front door should use the bell to request assistance from a member of staff. The patient toilet is fully equiped for the needs of disabled users.

There is a convenient public car park just a short distance from the surgery in Lower Lane. Patients are asked not to park on the surgery forecourt as this may cause an obstruction to vehicles required for a medical emergency.

Smoking & Mobile Phones

Smoking is not permitted anywhere on the surgery site and we kindly request that you refrain from using your mobile phone whilst in the surgery building.

(Site updated 19/11/2014)
Order your repeat medicationsCancel your appointmentChange of contact detailsUpdate your clinical record
 
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