Fill out a simple online form to get advice and treatment by the end of the next working day.

COVID-19 Support

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Covid Vaccination Certificate

From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from: 

  • the NHS App which you can download from app stores 
  • the NHS website 
  • 119 – by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you’re planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.

COVID 19 Vaccinations

Dear patients,


As you will know, the Covid vaccination programme is now underway and some of our patients have already received the vaccination.
In time, a vaccine will be available for everyone, but at the moment the clear priority nationally and for us  is to focus on the most vulnerable first, those aged 80 or over.
Please be reassured that we will be in touch with you when it is your turn to receive the vaccination. We know that many of you are keen to be vaccinated as soon as possible, but we must ask everyone to be patient – we are not holding reserve stocks of the vaccine and so cannot simply request extra appointments. Calling or messaging the practice will not get you an appointment more quickly, but it will take our staff away from their other work and may stop more urgent calls getting through.
The government has said that the vaccination programme will be a marathon, not a sprint. It will take time to vaccinate everybody, but we will be in touch with you all as soon as we possibly can. And while you wait for that invitation please remember to do the basics, to keep yourselves safe – wash your hands, cover your face, and give other people space.

We would like to thank you for your patience and understanding.

For Vaccine Priority Groups please click here

Healthcare Worker

If you are a registered patient at Bishops Waltham Surgery and are classed as frontline healthcare staff in the following categories:

  • Dentist
  • Hygienist
  • GP
  • Hospital Consultant
  • Nurse
  • Patient facing care workers

If you would like to receive the vaccination from us, please complete Register as Carer Form with specific details of your occupation.


Frequently Asked Questions

  • Q. I am under 50 and I have heard that others of my age or younger have been vaccinated.
  • A. We cannot make comment on the vaccination of others (if our patients or not). We are currently awaiting authorisation from NHS England to move onto Phase 2 – we believe this will begin in May.
  • Q. I am a carer – can I be vaccinated?
  • A. If you are the sole carer (meaning if you became unwell the person you look after would have to be taken into care) then you are entitled to a vaccine. Please complete the Register as Carer Form 
  • Q. I am due my second vaccine but can’t make any of the appointments offered via the link
  • A. We can only offer appointments when we have confirmed vaccine deliveries. If you can’t attend the appointments offered please keep checking as more appointments get added once we know our delivery dates. Q. I am in Groups 1 – 9 but I haven’t been vaccinated
  • A. Please send an email to with your full name, DOB & contact numbers using subject heading “Missed 1st Dose”
  • Q. Members of our household received their 1st vaccine at the same time but we haven’t all been invited for our second vaccine
  • A. This may be because we only have a mobile number for one of you. Anyone without a mobile number will be called to arrange their appointment
  • Q. I can be available for a last minute vaccination – can you add me to a list?
  • A. We already operate a reserve list based on the current group that we are vaccinating so we cannot add you to a waiting list.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now from Every Mind Matters

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Support for the bereaved

Information to help bereaved families, friends or next of kin make important decisions.

Scams advice during coronavirus outbreak

Advice for Parents

For Children

Actor Hugh Bonneville voices audio for Nosy Crow’s coronavirus book for children

The nosy crow

Coronavirus (COVID-19): getting tested – GOV.UK

For guidance on coronavirus testing, including who is eligible for a test, how to get tested and the different types of test available. COVID-19 – Getting tested

Advice for patients with pre-existing conditions

Support for the employed

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.

Support for self-employed

Guidance for people who are self-employed and getting less work or no work because of coronavirus (COVID-19).

Guidance on shielding and protecting people who are clinically extremely vulnerable from COVID-19

Current guidance and support from Gov.UK

Advice for Vulnerable Patients

Useful links

  • National Domestic Violence   Helpline 0808 2000 247
  • Rape Crisis England & Wales 0808 802 9999
  • NSPCC  Helpline 0808 800 5000 – If you’re worried about a child, even if you’re unsure, contact NSPCC professional counsellors for help, advice and support
  • Childline 0800 1111 – Offers free, confidential advice and support for any child 18 years or under, whatever the worry
  • MIND: Mental Health Support with specific advice on “Coronavirus and your wellbeing”
  • YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and naxiety about Coronavirus
  • ICON: Babies cry: You can cope
  • SafeLives: Specific resources for domestic abuse and COVID

Recovering from COVID-19

Watch the video below to see how you can ease your recovery from a COVID-19 infection.