Bishops Waltham Surgery

NHS
eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Consult Now

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Help & Support

Welcome to Bishops Waltham Surgery

We provide comprehensive NHS primary care services to help you manage your health and well-being.

Please click the link for the latest information regarding The Surgery and eConsult service:

Pharmacy Ailments Download

Access & Parking

The surgery is accessible to wheelchair users and has disabled parking bays close to the building with a ramp to the front door. Patients unable to open the front door should use the bell to request assistance from a member of staff. The patient toilet is fully equipped for the needs of disabled users.

There is a convenient public car park just a short distance from the surgery in Lower Lane. Patients are asked not to park on the surgery forecourt as this may cause an obstruction to vehicles required for a medical emergency.

Practice News & Announcements

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines
Find your nearest pharmacy

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?
Find your nearest optician

Dentist

When your mouth or teeth need urgent attention
Find your nearest dentist

NHS Out-of-hours

When your GP and local pharmacy are closed
Out of hours

Minor injury

You will usually need a GP referral, except in an emergency.
Find your nearest hospital

Accident & Emergency

When an illness or injury is serious or life-threatening
What to do in an emergency

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Download on the App Store
Get it on Google Play

Health A-Z

Guide to conditions, symptoms & treatments
Health A-Z

Live Well

Advice, tips and tools for health & wellbeing
Live Well

Medicines Guide

How medicine works & possible side effects
Medicines A-Z

Care & Support

Options & where to get the best support
Services directory

Alert

ESC to Close

Surgery Update

On top of our usual high demand for appointments at this time of year, we are seeing a growing number of phone calls, mainly related to concerns around strep A infection/scarlet fever, following reports that there has been an increase of cases. While most children will only have a mild illness, some may become seriously unwell, so if you are concerned about your child, please seek medical help.

We are doing our best to ensure patients who need to be seen on the same day can be. We may not have capacity to see everyone and understand that delays getting through can be frustrating.

Please be patient with us and if your reason for contacting us isn’t urgent please consider getting back in touch on another day.

Parents or guardians of children can also download the Healthier Together App for free onto their smartphone or through the website for instant advice on many common conditions: www.what0-18.nhs.uk/

Your local pharmacy can help with some minor ailments such as the common cold, upset stomach, or aches and pains. However, if you are getting worse or things change you can visit NHS 111 online, find your nearest Urgent Treatment Centre, or in an emergency, dial 999 or visit the emergency department.

Thank you for your understanding.

eConsult Update

(Online Access for Administrative Tasks Only)

This is a service introduced by NHS England over the pandemic that has allowed patients to contact primary care via an online form. It is now a contractual obligation for all practices to provide eConsultations in some format. You may have noticed that we recently suspended the service due to the partners feeling that it was clinically unacceptable in terms of risk and safety – the risk that a patient may have an urgent medical problem, contacted us by eConsult and for that not to be looked at for a number of days due to the excessive demand from other avenues within the GP’s working day. The partners have therefore made the decision that from the 4th July 2022 this service can now only be used for administrative tasks. 

  • Request for Fit Notes / Medical Certificate
  • Secretarial Queries
  • Online Service Queries / Requests
  • When instructed to use the service by one of the clinical team

*Please note that any requests using the eConsult service for appointments, medical advice or clinical problems will be rejected and you will be asked to telephone the surgery to book an appointment instead*