eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Welcome to Bishops Waltham Surgery

eConsult

Please note the eConsult service is not monitored outside our normal surgery opening hours.
Monday – Friday 8am – 6.30pm
 
Any eConsult request you submit outside of our normal surgery opening hours will not be read until we open the next working day.  Whilst the eConsult advice service is still accessible 24/7, you are unable to submit a GP online consultation from Friday at 6.30pm to Monday at 6.30am each week.
 
NHS 111 can help if you have an urgent medical problem when your GP practice is closed.
Dial 111 on any phone for advice, or visit the NHS 111 website – 111.nhs.uk.
 
Remember to call 999  at any time in a medical emergency. This is when someone is seriously ill, or injured, and their life is at risk.

We provide comprehensive NHS primary care services to help you manage your health and well-being.

Temporary Car Park Changes

Due to the current pandemic no staff are currently parking in The Surgery car park.This is to allow ‘High Risk’ & ‘Vulnerable’ patients that need to see a GP or Nurse to be able to park and potentially wait in their car until the Doctor or Nurse can see them. We ask any person picking medication up from dispensary not to park in the car park.
We would like to thank Winchester City Council for allowing staff to park in their car parks during this time.

Access & Parking

The surgery is accessible to wheelchair users and has disabled parking bays close to the building with a ramp to the front door. Patients unable to open the front door should use the bell to request assistance from a member of staff. The patient toilet is fully equipped for the needs of disabled users.

There is a convenient public car park just a short distance from the surgery in Lower Lane. Patients are asked not to park on the surgery forecourt as this may cause an obstruction to vehicles required for a medical emergency.

Smoking

Smoking is not permitted anywhere on the surgery site.

Mobile Phones

We kindly request that you refrain from using your mobile phone whilst in the surgery building.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Alert

Surgery Update

COVID Vaccination Certificate

For further information on how to get proof of your COVID Vaccination

please click here

or

visit the Government Website 

 

NHS Opt-Out Sharing Data

If you would like more information regarding opting out of Data Sharing and if you wish to opt out please

click the link below

NHS Opt-Out Information 

eConsult update

Please click on the link below for further information regarding when our eConsult’s are monitored.

eConsult Information

Demonstrating your COVID-19 vaccination status when travelling abroad – GOV.UK (www.gov.uk)

 

 

Healthcare Worker

If you are a registered patient at Bishops Waltham Surgery and are classed as frontline healthcare staff in the following categories:

  • Dentist
  • Hygienist
  • GP
  • Hospital Consultant
  • Nurse
  • Patient facing care workers

If you would like to receive the vaccination from us, please click here and complete the register as a carer form with specific details of your occupation.

We will contact you in due course to arrange an appointment.

The Dispensary is currently closed between 1pm and 2pm

COVID Update

During this difficult time, we want to assure you that we are still providing medical care. Please do not put off contacting us if you have a medical need. Contact us via e-consult or telephone and if you need to be seen face to face , we can arrange to do this safely.
The Surgery are trying to adhere to self distancing, we ask for all patients to self distance by 2 meters if possible, this is to protect yourself and the staff in The Surgery. If you are unable to self distance in The Reception area due to there being more than 3 people, we do ask for patients to wait outside until they are able to do so. Please refer to our current Practice update for further information.

Facemasks

We also ask for patients to wear facemasks when visiting The Surgery where possible. There are certain groups of people who are exempt from this requirement and they include:

  • Children under the age of 11
  • People with disabilities
  • Those with breathing difficulties
  • Those who are travelling with someone who relies on lip reading

The Surgery Toilet

The Patient Toilet should not be used unless absolutely necessary.

Frequently Asked Questions

Please see the attached letter and frequently asked questions for further information:

Letter regarding COVID updates

COVID FAQ‘s

NHS Information

Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery.

At this time please do not go to the surgery, unless you are advised to do so by a member of the Practice team.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.  Help, guidance available from our COVID-19 support page.