Bishops Waltham Surgery

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eConsult

Fill out a simple online form to get advice and treatment by the end of the next working day.

Welcome to Bishops Waltham Surgery

We provide comprehensive NHS primary care services to help you manage your health and well-being.

THIS SURGERY WILL BE CLOSED ON
Wednesday 28th February 2024
12.30pm – 6.30pm

Access & Parking

The surgery is accessible to wheelchair users and has disabled parking bays close to the building with a ramp to the front door. Patients unable to open the front door should use the bell to request assistance from a member of staff. The patient toilet is fully equipped for the needs of disabled users.

There is a convenient public car park just a short distance from the surgery in Lower Lane. Patients are asked not to park on the surgery forecourt as this may cause an obstruction to vehicles required for a medical emergency.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Dentist

When your mouth or teeth need urgent attention

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Alert

Surgery Update

November 2023 Newsletter

Please find attached November’s newsletter. We would really appreciate if you would take the time to read this as it has some information regarding changes to appointments:

Newsletter November 2023

eConsult Update

(Online Access for Administrative Tasks Only)

This is a service introduced by NHS England over the pandemic that has allowed patients to contact primary care via an online form. It is now a contractual obligation for all practices to provide eConsultations in some format. You may have noticed that we recently suspended the service due to the partners feeling that it was clinically unacceptable in terms of risk and safety – the risk that a patient may have an urgent medical problem, contacted us by eConsult and for that not to be looked at for a number of days due to the excessive demand from other avenues within the GP’s working day. The partners have therefore made the decision that from the 4th July 2022 this service can now only be used for administrative tasks. 

  • Request for Fit Notes / Medical Certificate
  • Secretarial Queries
  • Online Service Queries / Requests
  • When instructed to use the service by one of the clinical team

*Please note that any requests using the eConsult service for appointments, medical advice or clinical problems will be rejected and you will be asked to telephone the surgery to book an appointment instead*