Bishops Waltham Surgery

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Welcome to Bishops Waltham Surgery

We provide comprehensive NHS primary care services to help you manage your health and well-being.

Temporary Car Park Changes

Due to the current pandemic no staff are currently parking in The Surgery car park.This is to allow ‘High Risk’ & ‘Vulnerable’ patients that need to see a GP or Nurse to be able to park and potentially wait in their car until the Doctor or Nurse can see them. We ask any person picking medication up from dispensary not to park in the car park.
We would like to thank Winchester City Council for allowing staff to park in their car parks during this time.

Access & Parking

The surgery is accessible to wheelchair users and has disabled parking bays close to the building with a ramp to the front door. Patients unable to open the front door should use the bell to request assistance from a member of staff. The patient toilet is fully equipped for the needs of disabled users.

There is a convenient public car park just a short distance from the surgery in Lower Lane. Patients are asked not to park on the surgery forecourt as this may cause an obstruction to vehicles required for a medical emergency.

Smoking

Smoking is not permitted anywhere on the surgery site.

Mobile Phones

We kindly request that you refrain from using your mobile phone whilst in the surgery building.

Practice News & Announcements

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines
Find your nearest pharmacy

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?
Find your nearest optician

Dentist

When your mouth or teeth need urgent attention
Find your nearest dentist

NHS Out-of-hours

When your GP and local pharmacy are closed
Out of hours

Minor injury

You will usually need a GP referral, except in an emergency.
Find your nearest hospital

Accident & Emergency

When an illness or injury is serious or life-threatening
What to do in an emergency

NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.

Download on the App Store
Get it on Google Play

Health A-Z

Guide to conditions, symptoms & treatments
Health A-Z

Live Well

Advice, tips and tools for health & wellbeing
Live Well

Medicines Guide

How medicine works & possible side effects
Medicines A-Z

Care & Support

Options & where to get the best support
Services directory

Alert

ESC to Close

Coronavirus Update

PLEASE NOTE OUR PHONE LINES ARE CURRENTLY DOWN. CALLS ARE BEING DIVERTED TO A MOBILE AND THE RECEPTION TEAM ARE DOING THERE BEST TO ANSWER AS QUICKLY AS THEY CAN

COVID Vaccination

TO ALL OF OUR PATIENTS

Dear patients,

PLEASE DO NOT CALL, WRITE OR EMAIL THE PRACTICE TO ENQUIRE ABOUT AN APPOINTMENT FOR A COVID VACCINATION FOR YOURSELF OR FAMILY MEMBERS.  WE WILL CONTACT PATIENTS WHEN IT IS THEIR TURN FOR THE VACCINATION AND OUR RECEPTION TEAM ARE UNABLE TO BOOK ONE FOR YOU.

As you will know, the Covid vaccination programme is now underway and some of our patients have already received the vaccination.

In time, a vaccine will be available for everyone, but at the moment the clear priority nationally and for us  is to focus on the most vulnerable first, those aged 80 or over.

Please be reassured that we will be in touch with you when it is your turn to receive the vaccination. We know that many of you are keen to be vaccinated as soon as possible, but we must ask everyone to be patient – we are not holding reserve stocks of the vaccine and so cannot simply request extra appointments. Calling or messaging the practice will not get you an appointment more quickly, but it will take our staff away from their other work and may stop more urgent calls getting through.

The government has said that the vaccination programme will be a marathon, not a sprint. It will take time to vaccinate everybody, but we will be in touch with you all as soon as we possibly can. And while you wait for that invitation please remember to do the basics, to keep yourselves safe – wash your hands, cover your face, and give other people space.

We would like to thank you for your patience and understanding.

Bishops Waltham Surgery

Healthcare Worker

If you are a registered patient at Bishops Waltham Surgery and are classed as frontline healthcare staff in the following categories:

  • Dentist
  • Hygienist
  • GP
  • Hospital Consultant
  • Nurse
  • Patient facing care workers

If you would like to receive the vaccination from us, please click here and complete the register as a carer form with specific details of your occupation.

We will contact you in due course to arrange an appointment.

The Dispensary is currently closed between 1pm and 2pm

COVID Update

During this difficult time, we want to assure you that we are still providing medical care. Please do not put off contacting us if you have a medical need. Contact us via e-consult or telephone and if you need to be seen face to face , we can arrange to do this safely.
The Surgery are trying to adhere to self distancing, we ask for all patients to self distance by 2 meters if possible, this is to protect yourself and the staff in The Surgery. If you are unable to self distance in The Reception area due to there being more than 3 people, we do ask for patients to wait outside until they are able to do so. Please refer to our current Practice update for further information.

Facemasks

We also ask for patients to wear facemasks when visiting The Surgery where possible. There are certain groups of people who are exempt from this requirement and they include:

  • Children under the age of 11
  • People with disabilities
  • Those with breathing difficulties
  • Those who are travelling with someone who relies on lip reading

The Surgery Toilet

The Patient Toilet should not be used unless absolutely necessary.

Frequently Asked Questions

Please see the attached letter and frequently asked questions for further information:

Letter regarding COVID updates

COVID FAQ‘s

NHS Information

Visit NHS.uk for the latest guidance on coronavirus COVID-19, including symptom checker, self-care and social distancing.

Refer to NHS 111 Online to check if you have coronavirus symptoms. If you have severe COVID-19 symptoms and need further advice call NHS 111 — not the surgery.

At this time please do not go to the surgery, unless you are advised to do so by a member of the Practice team.

Isolation Notes are available online from NHS 111, if you are self-isolating and need a note for your employer.  Help, guidance available from our COVID-19 support page.